Your satisfaction is important to us. If for any reason you are not fully satisfied with your purchase from papcid.top, you may return the item(s) under the following conditions:
Please note: items returned without authorization, opened or used items, or items past the 30-day window may not be eligible for refund or could incur a restocking fee.
Returns must be initiated within 30 calendar days from the date of delivery to the shipping address provided.
Items must be unused, unopened, and in the original packaging; the safety seal must be intact.
To initiate a return, please contact our customer service at support@papcid-top.com with your order number, reason for return, and a photo if relevant. We will email you a Return Merchandise Authorization (RMA) number and return instructions.
You must ship the item back to the address provided in the RMA within 7 business days of receiving the authorization.
Return shipping cost to our facility is at our expense if the return is due to product defect, damage or shipping error on our part. If you are returning for any other reason (e.g., change of mind), you are responsible for arranging and paying the return shipping.
Once we receive and inspect the returned item(s), we will process your refund within 5 business days. Refunds will be issued to your original payment method and may take additional time depending on your bank or payment provider.